Phone and Fax Directory

When contacting City Hall by telephone at 905-356-7521, you can either say the name of the person or the division name that you would like to speak to and the Automated attendant will direct the call. In addition, you can also dial by extension. Listed below are extensions for each division within City Hall.

Department Extension   Department Extension   Department Extension
Administrator's Office 5101   Mayor's Office 4202   Building Services 4350
Business Development 5000   Clerk's Services 4272   Finance 4306/4313
Human Resources 4317   Information Systems 4018   Legal 4240
Municipal Works 4211   Recreation and Culture 3330   Planning 4234
Service Centre 6200   Transportation Services 5200   Small Business Centre 5004

Direct Phone Numbers

The following are offices that have direct phone numbers:

Location Phone   Location Phone
City Hall: 905-356-7521 or 1-877-999-7521
Niagara Falls Transit 905-356-1179   Fire Department 905-356-1321
Fairview Cemetery 905-354-4721   Niagara Falls Public Library
905-356-8080
Chippawa Arena 905-295-6554   Coronation Recreation Centre 905-356-6493
Municipal Works Service Centre 905-356-1355   Lundy's Lane Cemetery* 905-354-8476
Niagara Falls History Museum 905-358-5082   F.H. Leslie Pool** 905-356-6217
Prince Charles Pool** 905-354-8104   Niagara Falls Lions Club Pool** 905-358-5385
Mitchelson Park Pool** 905-358-9850   W.A. (Buck) Hinsberger Pool** 905-295-7063
Willoughby Historical Museum
905-295-4036
  Niagara Peninsula Energy Inc. 905-356-2681
* - Available from April to October   ** - Available from June to August

Fax Numbers

 Department Fax
Department Fax   Department Fax
Mayor/CAO's Office 905-374-3557   Business Development 905-357-9293   Legal 905-371-2892
Clerk's 905-356-9083   Human Resources 905-356-5110   Finance / Taxes 905-356-0759
Finance Administration 905-356-2016   Municipal Works  289-296-0048
Payroll 905-356-4431
Fairview Cemetery 905-354-7706    Transit / Transportation Services 905-356-5576   Transit Garage 905-356-7746
Traffic / Transportation Planning 905-353-0651   Traffic / Parking Field Operations 905-356-6460   Planning 905-356-2354
Building Services 905-374-7500   Service Centre 905-356-6460   Service Centre Garage 905-353-9468
Stores 905-356-7556   Environmental Services 905-353-8612   Recreation & Culture 905-356-7404
Coronation Centre 905-356-7224   Gale Centre Arena 905-354-9119   Chippawa Arena 905-295-1823
Fire Department Admin 905-356-6236   Fire Prevention 905-356-1583   Niagara Falls Museums 905-358-0920
 Willoughby Museum 905-295-4386    Information Systems 905-374-2880    Small Business Centre 905-357-9293