Municipal Works

Responsibilities

Municipal Works is responsible for a multitude of public services in the City of Niagara Falls. From the construction, maintenance and rehabilitation of our local infrastructure including roads, sewers, watermains, sidewalks, street lights to "Waste Management" programs, Municipal Works employees constitute a highly visible and familiar presence in the lives of the citizens of Niagara Falls.

Additionally, the responsibility for monitoring, inspecting and licensing building activities also lies with Municipal Works.

Sewage Overflow Events

During heavy rain events the City of Niagara Falls will initiate pumping from sanitary systems to prevent basement flooding.

The City’s efforts to separate storm water from sewage flows has been impressive over the past five years however there are many more areas within the City that are at risk. Staff has been working with the Ministry of Environment to strike a proper balance between the addition of flows from new development and the reduction of overflows to the natural environment during wet weather events.

To view any ongoing storm events, please visit the Public Notices section of our website.

How to Submit a Claim to the City

The Risk Management Team processes all personal and property claims against the City. Please go to the "How to Submit a Claim to the City" for further information.

Environmental Services Mission Statement

The Environmental Services Mission Statement is a combination of Water and Wastewater.

The Mission Statement, WATER, was developed in alignment with the Ministry of the Environment's Drinking Water Quality Standard (DWQMS).

The Mission Statement, WASTEWATER, was developed to encompass both sanitary and storm wastewater.

To view the Environmental Services Mission Statement, please click Environmental Services Mission Statement.