Construction Frequently Asked Questions
Does the city conduct any pre-condition survey's before starting construction?
Pre-Construction Inspection This is carried out by City staff. It includes the area of the City's right-of-way only. The City inspector takes photos/video of areas in the City's right-of-way that may be disturbed during construction. These are kept for our records and are to be used during reinstatement. Pre-Condition Survey This is conducted by an outside organization which the contractor hires. The City will send homeowners a notice of construction along with an attached letter from the outside organization performing the pre-condition survey. This is so the homeowner is aware of the company performing the pre-condition surveys. It is up to the homeowner to contact this organization to set up an appointment. A representative will then come to your home and take photos/videos of the inside and outside of your property and note any existing issues. Taking part in the pre-condition survey is voluntary but it is very helpful should there be any damage to your house during construction.
Categories: Construction, Municipal WorksMy property was damaged due to construction, who do I contact to receive compensation?
For damage to your property, home or vehicle due to construction please refer to the claims section of the City's web site.
PLEASE NOTE, THE CITY DOES NOT ENTERTAIN LOSS OF BUSINESS CLAIMS DUE TO CONSTRUCTION WORK.
Categories: Construction, Municipal WorksThe City is doing construction near/on my yard and I have a Sprinkler System. What do I do to make sure it isn't damaged?
Any sprinkler heads or piping on City property must be marked by the home owner prior to the start of construction. The Contractor will not be responsible for any sprinkler systems that have not be identified.
Categories: Construction, Municipal WorksThere are a lot of vibrations coming from a nearby construction zone, what should I do to protect my property?
Construction activities will generate vibrations through homes and buildings. Please ensure you have had the pre-construction survey completed. This will make dealing with any damage that occurs due to construction much easier for the home owner and the City.Categories: Construction, Municipal Works
There is a lot of noise due to construction by my home. What can I do to stop the noise?
Unfortunately construction activities generate noise. Working hours will be kept from 7 AM to 6 PM while most people are at work. Saturday work may be necessary and the same work hours will be followed.Categories: Construction, Municipal Works
There is construction near my home, and it bringing up a lot of dust. Who should I contact about it?
If you feel there is a lot of dust due to the construction, please mention this to the on site Inspector or call the Project Manager at (905) 356-7521 Ext 4211 or 4212. Please note, dust suppressant is usually put down at the end of the day.Categories: Construction, Municipal Works
What time does the City perform construction?
Unfortunately construction activities generate noise. Working hours will be kept from 7 AM to 6 PM while most people are at work. Saturday work may be necessary and the same work hours will be followed.Categories: Construction, Municipal Works
Where can I find information about Road Closures/Detours?
Click here for Road Closure/Detour notices.Categories: Construction, Municipal Works
Who do I contact to get the pot holes around a construction zone fixed?
The City does instruct the Contractor to monitor the construction zone and address any pot holes or other hazards. If you notice any pot holes or other hazards on the road in the construction zone, please bring this to the attention of the on site Inspector or call the Project Manager at (905) 356-7521 Ext. 4211 or 4212.Categories: Construction, Municipal Works
Who do I contact when heavy construction trucks block traffic?
Trucks will need to access the construction zone via the surrounding streets. The City will, at times, direct the Contractor to keep truck traffic off of certain streets. However, it is usually up to the Contractor to determine the best route for their trucks. If this is an issue, please speak to the on site Inspector or call the Project Manager at (905) 356-7521 Ext 4211 or 4212.Categories: Construction, Municipal Works
Why are water shutdowns rescheduled on short notice during construction?
Typically, the contractor is required to provide at least 24 hours notice of watermain shutdowns. Unfortunately, unforeseen circumstances may require shutdowns to be rescheduled to accommodate changing construction schedules. The City's on-site inspector may be able to provide more information at the time.
Categories: Construction, Municipal WorksWhy was my water shut off unexpectedly or with short notice during construction?
Typically, it is the contractor's responsibility to provide notification to residents and businesses at least 24 hours in advance, but unexpected shut-downs may occur when water services and mainlines are damaged and repairs cannot be made without shutting down the watermain. As well, unforeseen circumstances may cause delays and require short-notice rescheduling of planned shut-downs. The City's on-site inspector may also be able to provide more information at the time.
Categories: Construction, Municipal WorksWill the city restore my landscaping they disturbed during construction?
Landscaping restoration usually takes place at the end of a project. Any areas that have been disturbed by our construction activities, will be reinstated by the contractor. Any hedges or other plantings that interfere with construction, should be removed from the work area by the home owner prior to the start of construction.Categories: Construction, Municipal Works
