Report an Incident/Problem

Cookie Crumb

If you have a problem to report within the City, please use one of the various methods below to let us know.

• Illegal Dumping
• Park / Trail Vandalism
• Pot Hole Report
• RZone Incident - Issue at a recreational facility
• Snowplow Damage
• Street Light Outage / Repair
• Municipal / Public Works Items not listed

Sidewalk Repair

If you notice a problem with a sidewalk, please contact the Municipal Service Centre directly at 905-356-1355.

Watermain Breaks

To report a watermain break please call the Municipal Service Centre, at 905-356-1355.

Contact the CAO

If you wish to speak to the CAO, Ken Todd, please email talktothecao@niagarafalls.ca

City Council

You can contact any of the City Councillors by visiting the Council Members page that lists their information.

Other Items or to Contact City Staff

To contact City Staff, visit the City Contact page that lists phone and fax numbers along with the Electronic Contact form for all other items.