Talk to the CAO

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Have a compliment? We'll pass it along to the appropriate staff.

...Or a complaint? We'll handle your concern, dissatisfaction with service, action, or lack of action.

We take your feedback seriously! 

Contact us using the Talk to the CAO form or write to us at:

Ken Todd
Chief Administrative Officer
City of Niagara Falls
P.O. Box 1023
4310 Queen Street
Niagara Falls, ON L2E 6X5