Water Information

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Application for Pre-Authorized Water Bill Payments

You can sign up for Pre-Authorized Water Bill Payments from the City of Niagara Falls.  Visit the Pre-Authorized Water Payments page for details and an application form.

Water Account Online

Get information about your water account using our website.  You can:

  • View billing and payment history
  • See your usage and compare your annual consumption
  • Report meter readings
  • and more!

Visit the MyCity Dashboard to create a profile and add your water accounts.

Rate Cards

The Water Rate card lists information about the Water and Sewer Rate along with Service Charges and Consumption charges. You can also view the current Water Rates By-law for additional details.

Water and Sewer Rate Structure Review

In 2001, the City of Niagara Falls began to implement use-based billing structure (water meters). A water and sewer billing was implemented that comprised of fixed and volumetric charges. Each charge is designed to collect sufficient revenues to offset the relevant direct costs. The fixed monthly charge is not related to the direct costs of consumption. The fixed charges are intended to offset the fixed costs of maintaining the water and sanitary sewer systems. The City has the responsibility to provide safe potable water in sufficient supply for all users including fire suppression. The City is responsible for providing the collection of sanitary sewage. The direct operating costs of labour and materials, and the direct construction costs of repairs and maintenance are incurred regardless of the users' consumption. The fixed monthly charges are not dependent upon or related to the amount of consumption incurred.

In 2007, Niagara Falls City Council directed a review of the Water and Sewer rate to ensure that such principles as fairness, conservation, revenue sufficiency, amongst others, are still inherent in the Water and Sewer rate structure.

The following link provides a copy of the report by R.M. Loudon Ltd.: Water and Sewer Rate Structure Review

Water and Sewer Rate Review Links