Fire Department

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Mission Statement

The Niagara Falls Fire Department is committed to safely protecting life, property and the environment through education, prevention and emergency response.

About the Fire Department

Fire Department Logo

Our vibrant department in the City of Niagara Falls is one which values its past, grasps present opportunities and embraces the challenges of the future.  We are committed to providing the citizens of Niagara Falls with the best service possible.  It is an honour to serve the citizens and firefighters of this great city as your Fire Chief.

The Niagara Falls Fire Department is a composite department with 130 full-time firefighters responding in the urban area and 104 volunteers responding in the rural area. The mission of these dedicated professionals is to proudly provide world-class service to the citizens and visitors to our city and to protect them from the consequences of fires and other emergencies.    

Our mission statement encompasses the "Three Lines of Defense" which are:

  1. Public Fire and Life Safety Education;
  2. Fire Prevention and Fire Code Enforcement; and
  3. Fire and Emergency Response. 

In keeping with this, all residents are urged to make sure there are working smoke and carbon monoxide alarms on every storey of their homes and outside all sleeping areas.  This is the law in Ontario and our department will be diligently enforcing it.  Help protect yourself and your family from fire by installing the required number of smoke alarms, testing them every month and replacing the batteries twice a year.

The most important part of the public safety team serving our community is YOU - the people we serve. Please ensure you do your part - whether it is checking your smoke alarms, being respectful to your neighbours through compliance with City by-laws, maintaining your business or workplace in compliance with Fire and Building Codes, or practising your home exit drill with your family. We rely on you as our public safety partners.

If you have an emergency, call 911 - we still make house calls!  In addition to emergency response, we can assist you with questions about fire and life safety or with emergency planning information to help keep you and your family safe.

On behalf of all the members of the Niagara Falls Fire Department, I wish to extend our sincere appreciation to the community for your continued support of our mission.

Contact Info

Niagara Falls Fire Department
City of Niagara Falls  
5809 Morrison St.
L2E 2E8


  • Fire Prevention / Complaints / Inspections: 905-356-1321 extension 2207    Fax: 905-356-1583
  • Training: 905-356-1321 extension 2218 or 2240
  • Communications: 905-356-1321 extension 2221    Fax: 905-356-3121
  • Chief's Office / Administration: 905-356-1321 extension 2203 or 2230    Fax: 905-356-6236