Privacy Policy

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The City of Niagara Falls takes every precaution to protect your personal information on the internet. This privacy statement applies to interactions with the City of Niagara Falls web server. It does not apply to any other web site. The following is an overview of our web site practices.

Most of the information collected on this web site does not require you to personally identify yourself. In the event that you are asked to identify yourself, it is the minimum amount of information we require to assist you in interacting and conducting business with the City of Niagara Falls.

Information Collection Practices

Any information that you provide to the web site will be used to communicate with you, advise you about changes, address questions, comments or concerns and meet legal and regulatory requirements. We will not sell, share, rent or otherwise disclose your personal information to any organization or individual outside the City of Niagara Falls unless we ask your permission.

Web Statistic Tracking

We use IP (Internet Protocol) based statistical tracking to monitor and report patterns in web site traffic, high traffic areas, popularity, etc. Any information collected for this statistical tracking (also known as clickstream data) is not personally identifiable and can not be linked back to you or your connection. Logged information is recorded in a non-identifiable form and is used by City staff or those under contract for the web site system for analysis, maintenance and evaluation. The City of Niagara Falls may disclose your personal information for law enforcement purposes.

This web site uses JavaScript and cookies. These functions must be enabled to allow for the full use of the City of Niagara Falls. For example, if JavaScript is not enabled, the menu system will not work properly.


Communications through this web site to the City are not deemed private and may be routed throughout the corporation.

External Links

Throughout the web site, there are links to external websites. The City of Niagara Falls cannot be held responsible for the privacy practices on external sites to the City of Niagara Falls. It is recommended that you read the privacy statement on every external web site before providing any personal information.

Questions regarding the privacy statement or personal information that is collected, can be directed to the City of Niagara Falls Webmaster. Additionally, if you have any questions, comments or concerns about the security of this web site, please direct those comments to the City of Niagara Falls Webmaster.

Information Systems
City of Niagara Falls
4310 Queen Street
Niagara Falls, Ontario
L2E 6X5
Attention: Webmaster
Phone: 905-356-7521
Fax: 905-374-2880