Welcome to our new website!

Welcome to our new City of Niagara Falls website! Explore our updated pages, improved navigation, and new features designed to serve you better.

Please note that for approximately 24 hours, you may experience intermittent changes or minor glitches as the update is completed. By January 8, the website will be fully updated and operating smoothly.

If you encounter any issues after January 7, please report them by emailing service@niagarafalls.ca or by calling 905-356-7521.

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Decorative graphic of a thermostat on a blue background with snow flakes. White text reads "Cold Weather Relief".

Cold Weather Relief

Winter Maintenance
Infrastructure and utility work on Clifton Hill, Niagara Falls Canada.

Notice of Infrastructure and Utility Work on Clifton Hill
Close up image of a child swimming in a pool, smiling and holding a floating device.

Winter Recreation Programs
Decorative graphic image with the recycling symbol and text that reads "Recycling changes for non-residential properties"

Niagara Region Recycling Changes

Effective Jan. 1, 2026
Carbon monoxide alarm with Niagara Falls Fire Department logo next to it.

Ontario Fire Code Update

Effective Jan. 1, 2026
Decorative image of Operation Smooth Roads branding.

Operation Smooth Roads
Drone image of City of Niagara Falls skyline with buildings and blue sky.

Unhoused Action Plan 2026

Resident Convenience Parking Pass

Council Meeting
Image of construction workers putting new asphalt on a road.

Willoughby Drive - Road Reconstruction & Rehabilitation

News

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Events

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City of Niagara Falls customer service representative seated at the front service counter of City Hall, ready to serve customers.

At Your Service

Learn more

Graphic decorative image of the new logo in the foreground and blue falls in the background.

New Branding

Our Brand Story

The City of Niagara Falls 2025 City Guide showing a closed guide with the cover, and an open guide above showcasing the pages.

City Guide

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Aerial photo of a neighbourhood of houses and streets.

Let's Talk

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